Inviting Team Members
You can invite team members from the Team page (/team) by clicking Invite Member. Enter their email, assign a role (Member or Admin), and they will receive an email invitation to join your workspace.
How to Invite Team Members
Section titled “How to Invite Team Members”Step 1: Access Team Management
Section titled “Step 1: Access Team Management”- Go to Team (
/team) - Click Invite Member button (top right)
Only team owners and admins can invite members.
Step 2: Enter Member Details
Section titled “Step 2: Enter Member Details”In the invitation dialog:
-
Email Address - Enter the team member’s email address
-
Member Role - Choose a role:
- Member - Can create and manage content, view-only access to team settings
- Admin - Can manage team members, settings, and content (cannot manage billing)
-
Click Send Invite
Step 3: Share the Invitation
Section titled “Step 3: Share the Invitation”After sending the invite, you’ll see:
- A success message
- An invitation link you can copy and share directly
- Option to invite another member
The invited person will receive an email with the invitation link.
Accepting an Invitation
Section titled “Accepting an Invitation”If You’re Already Signed In
Section titled “If You’re Already Signed In”- Click the invitation link in your email (or use the link shared with you)
- You’ll see a page showing:
- The team name you’re being invited to
- A confirmation message
- Click Accept Invitation
- You’ll be redirected to the team page
If You’re Not Signed In Yet
Section titled “If You’re Not Signed In Yet”- Click the invitation link in your email
- You’ll see a page prompting you to create an account
- Click Create Account & Join Team
- Complete the registration form
- Once registered, you’ll automatically join the team
Invitation Status
Section titled “Invitation Status”Invitations can have different statuses:
Pending
Section titled “Pending”- The invitation has been sent but not yet accepted
- Shows expiration date
- Can be resent or cancelled by team admins
Accepted
Section titled “Accepted”- The member has joined the team
- They now have access to team resources
- Shows when they joined
Expired
Section titled “Expired”- The invitation has passed its expiration date (typically 7 days)
- A new invitation must be sent
- Contact the team admin for a new invite
Invalid
Section titled “Invalid”- The invitation link is incorrect or has been cancelled
- Contact the team admin for a new invite
Managing Invitations
Section titled “Managing Invitations”As a Team Admin or Owner
Section titled “As a Team Admin or Owner”You can manage invitations from the Team page:
View Pending Invitations:
- Go to Team (
/team) - Click the Pending Invites tab
- See all invitations that haven’t been accepted yet
Resend an Invitation:
- Find the pending invitation
- Click the menu (three dots) on the invitation card
- Select Resend Email
Copy Invitation Link:
- Find the pending invitation
- Click the menu (three dots)
- Select Copy Invite Link
- Share the link directly
Cancel an Invitation:
- Find the pending invitation
- Click the menu (three dots)
- Select Cancel Invite
- Confirm the cancellation
Team Setup After Joining
Section titled “Team Setup After Joining”When you join a team:
- You’ll see the team in your team selector
- You’ll have access to:
- Team brand kits and assets
- Shared content and ideas
- Team integrations (if you have permission)
- Team analytics
- Onboarding is skipped - You inherit the team’s settings and don’t need to set up a brand kit
Troubleshooting Invitations
Section titled “Troubleshooting Invitations”Invitation Not Received
Section titled “Invitation Not Received”- Check spam/junk folder
- Verify the email address is correct
- Ask the team admin to resend the invitation
- Use the copy link feature to share the invitation directly
Invitation Link Doesn’t Work
Section titled “Invitation Link Doesn’t Work”- The link may have expired (check expiration date)
- The invitation may have been cancelled
- Contact the team admin for a new invitation
Can’t Accept Invitation
Section titled “Can’t Accept Invitation”- Make sure you’re signed in (if you already have an account)
- Try creating an account if you don’t have one yet
- Check that the email matches the invitation email
- Contact support if issues persist
Already a Member
Section titled “Already a Member”If you see “Already Accepted” when clicking an invitation link:
- You’re already part of the team
- Go to the Team page to see your team members
- No action needed
Team Member Limits
Section titled “Team Member Limits”Your plan determines how many team members you can have:
- Free Plan - Limited team members
- Paid Plans - More team members included
- Check your plan limits in Settings > Billing
Best Practices
Section titled “Best Practices”- Use work emails - Invite members using their professional email addresses
- Set appropriate roles - Start with Member role and promote to Admin only when needed
- Share invitation links - Copy and share links directly for faster onboarding
- Resend if needed - Don’t hesitate to resend invitations if they’re not accepted quickly
- Communicate clearly - Let team members know what to expect when they join
What’s Next?
Section titled “What’s Next?”Now that you’ve invited team members:
- Learn about Roles & Permissions - Understand what each role can do
- Check out Collaboration - How to work together on content
- Explore Team Settings - Manage your team configuration
Need help? Contact support or check out our other team management guides.